Shipping policy

Shipping Policy
Order Processing Time
Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping Options: We offer a range of shipping options to meet your needs. Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 3-5 business days
Express Shipping: 1-3 business days
Overnight Shipping: 1 business day
International Shipping
Shipping Options: We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout.
International Standard: 7-21 business days
International Express: 3-7 business days
Customs and Duties: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied and are your responsibility as the customer.
How Do I Check the Status of My Order?
Tracking Information: When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Contact Information: If you haven’t received your order within the estimated delivery times, please contact us at remaincalmclothing@gmail.com with your name and order number, and we will look into it for you.
Refunds, Returns, and Exchanges
Returns Policy: We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
Damaged or Defective Items: In the event that your order arrives damaged in any way, please email us as soon as possible at [Your Contact Information] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Non-Refundable Items: Please note that certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.
Shipping to P.O. Boxes
P.O. Box Addresses: We ship to P.O. Box addresses using postal services only. Expedited shipping options are not available for P.O. Box addresses.
Lost or Stolen Packages
Responsibility: [Your Store Name] is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Contact Us
For More Information: If you have any further questions, please don't hesitate to contact us at remaincalmclothing@gmail.com.